Acceptable Use Policy
Last updated: October 7, 2026
This policy applies to our phone unlock service.
Customers may use our services only for devices they lawfully own or are expressly authorized to manage. Our services may not be used in connection with stolen devices, fraudulent purchases, identity theft, unauthorized account access, IMEI alteration, Activation Lock bypass, financing avoidance or any violation of carrier policies or applicable law.
We reserve the right to request ownership documentation, reject suspicious orders, preserve relevant transaction records and cooperate with payment processors, carriers or lawful government requests where legally required.
We reserve the right to request ownership documentation, reject suspicious orders, preserve relevant transaction records and cooperate with payment processors, carriers or lawful government requests where legally required.
Services we provide
- Carrier/SIM network unlocking
- Official unlock code delivery
- Device model and carrier verification
- Clean/lost/stolen IMEI status checks
- Financing and carrier eligibility information
Our IMEI check service provides information only — we never offer to change an IMEI number or remove it from a carrier database.
Services we never provide
- IMEI change, repair, rewrite, or cloning
- Blacklist cleaning or lost/stolen status removal
- iCloud or Apple Activation Lock bypass
- Google FRP bypass or Samsung account bypass without proof of ownership
- Unofficial finance removal on a device with an outstanding balance
- MDM removal without the owning company's written authorization
- Unauthorized access to a carrier employee's account
- Phishing, fake documents, or social engineering
- Unlocking a lost, stolen, fraudulently obtained, or otherwise unlawfully obtained device
- Use of stolen carrier credentials
- Hacking carrier systems to obtain an unlock result
Contact
Questions about this policy, or want to report suspected misuse? Contact support.